Here are just a few comments from my past clients...
"May 12th, 2010
Attention: Mr. Stephen Dignum
A couple of weeks ago we found ourselves in a very difficult situation that required fast action from you. We turned to you for help and you certainly obliged us in a most satisfactory manner.
When a person puts all his resources at the command of a customer, he creates a bond between them.
We would like to take this time to thank you for the excellent service you have provided us. We want to thank you for your professionalism that helped us in a trying situation in selling our home.
Please know that we will highly recommend you to anyone in need of a Real Estate Agent without evasion, equivocation and mental reservations.
Again, thank you so much for everything.
-Peter and Rita"
"Stephen was a true professional, who we could trust. He was proficient and knowledgeable and at the same time took our concerns to heart. He was never pushy, but looked for our best interests. Needless to say we benefited. Stephen helped us to make this whole process of selling our home easier. We definitively recommend Stephen as your Realtor, because he always puts his client first. "
-Brian and Deborah
"My experience working with Steve as my realtor was very good. He goes the extra mile to provide excellent customer service. I would recommend him to my friends and family. Should I ever enter the market again to buy or sell, Steve would be the person I would want for the job. Steve is a true professional, with great integrity and expertise. He is also very very patient and kind and cares about what he does. Steve is best. "
"Dear Steve: Frank and I would like to express our sincere thanks in your professionalism and competence in the purchase of our new home. Because of your dedication and commitment to us as buyers you truly went the distance to ensure our absolute and total satisfaction when it came down to it. With pleasure, you will be highly recommended and will refer anyone seeking out such a qualified and experienced realtor. We appreciate all your efforts to make our buying experience one that would be repeated in the future. Again thank you for all your hard work..."
-Sincerely, Frank and Louise
"Hi Stephen...Thanks, I am very happy about this house. You did a fabulous job in getting me such a good deal. I think I really got a wonderful house and you had a very large part in that. "
· I thought your "family" team approach gave a great feeling of security
· I think you managed to give the impression that Exit is big enough to help but kept our dealings feeling very personal
· Your help on how to present the house prior to listing was invaluable and probably the largest factor in the amount of traffic we received
· The way you acted on requests immediately was excellent
· The way you prepared Karen and I for the chain of events to happen was great
· Would I refer potential clients to you. Absolutely...Cheers. "
"Stephen, Thanks for all your help in buying and selling my/our home. It was a pleasure working with you. You did a fantastic job. "
"Steve...thank you for being such a great realtor. I wouldn't hesitste to recommend you. "
-E & J
"As a first time home buyer. Steve was very helpful in the fact that I was "green" to the whole real estate scene. Steve is one of the most patient people I have ever met, and that helped considerably when looking for a home. I am definitely going to be a longtime customer of Steve. "
"In November 2007 my wife and myself decided to move out of the Brampton area to Caledon and upsize our home at the same time. We approached Exit Realty and were matched up with one of their representatives: Stephen Dignum. For the next five months Stephen Dignum worked very closely with us to help us find the right home and sell our existing one.
From the first time I met Stephen I was impressed with his quiet strength. He was courteous, and listened to our every need and concern. He provided encouragement and answers to whatever I asked of him. Regardless of when I called Stephen, he was always available to us. I felt as if we were his only clients, even though he had several at the time.
Over the five months we viewed several homes, some of them were more than once, Stephen was accomodating with his time, and helpful in ensuring that the homes we viewed met our needs. We had a specific area that we wished to move into, and the selection at the time was limited, Stephen took it upon himself to habd out flyers and canvas the area for prospective sellers. During the viewings, Stephen used his experience to point out certain characteristics of the home that we may have missed in our excitement.
During the selling phase Stephen once again put his expertise to use helping us stage the home for the best viewing experience. He also used all the resources at his disposal such as MLS, an interactive website of our home, and he brought all the sales representatives from Exit Realty to view our home so they could speak intelligently to prospective buyers. I was nervous our home would not sell quickly, but within three weeks we had multiple offers, and we sold our home for the price we wanted and all our conditions were met.
My wife Brenda and I have been in our new home for seven months now, and we have never been more satisfied. The home was in move in condition, the layout and space has exceeded all our expectations, and the neighbours are friendly and out going. It is a fabulous feeling to feel instantly "at home" in your new home and neighbourhood.
We don't plan on moving any time soon, but Stephen has kept in touch with us, making us feel as though we were more to him than just a client. If we were ever to buy or sell a home again, there is no question in my mind that we would seek out Stephen Dignum to represent us once again. If we were asked, we would recommend Stephen Dignum to anyone without reservation.
We would like to thank Stephen for taking our fears out of the process and making us as comfortable as possible, and for helping us to find our dream home, we could not have done it without his expertise, guidance and patience. Thank You."
-John and Brenda
"Wednesday June 15, 2011
As you are well aware, we've completed the housing journey we started with you 7 months ago as our buyers took possession of our home in Caledon today. It's been a hectic 6-8 weeks since you led us through the sale of that home and then the purchase and possession of our Brampton home but you've been there giving support and advice all the way. We've been loyal EXIT Hare clients for over 26 years with Realtor Gomer Connor, and asked you to partner with him due to his "going south" winter plans. You have made this whole experience very satisfying with your strong work ethic and customer satisfaction focus. We would be happy if you choose to share this commendation with other clients - job well done Stephen."
-Also and Linda Nasato"
"It was a pleasure to work with Steve Dignum as a first time buyer for my new home purchased November 2008. Steve was very helpful in explaining the process to me step by step. He was patient and knowledgeable as a real estate agent. I found that Steve was very professional in that he listened to my needs as a first time home buyer and was great in terms of showing homes and listings to me that met my needs. He was always on-time for showings and available to discuss my thoughts and impressions about the homes afterwards. He is great at what he does and goes the extra mile for his clients. I am thankful that my first experience as a homebuyer was as good as it was and appreciate that I received great client service from Steve at EXIT Realty. I am looking forward to recommending his services to my friends and family who intend to purchase or sell a home. Thank -you!! :)